Timber Exchange Privacy Policy

We, Timber Exchange by Centersource Technologies AB, reg. no. 559174-1177,(hereinafter “Timber Exchange”, “we”, “our”or “us”) are the responsible party for the processing of your personal data when you use our Trading Platform (hereinafter the “Service”)or otherwise interact with us as set out in this Privacy Policy(hereinafter the “PrivacyPolicy”).

This Privacy Policy describes our processing of your personal data and has the purpose of ensuring you that we are processing your personal data in accordance with applicable data protection legislation.

Personal data means all types of information that, directly or indirectly, can be associated with a living physical person. Within our processing activities there may occur personal data relating to for example first name and last name, telephone numbers, e-mail addresses, etc.

Timber Exchange by Centersource Technologies AB appreciates and respects the value of your privacy as a website visitor, and without your permission or as required or permitted by applicable law, Timber Exchange by Centersource Technologies AB will not reveal your personal information to anyone outside of Centersource.

Our websites are made for a general audience, and Timber Exchange by Centersource Technologies AB does not intend to collect any personal information from users who are under the age of 18.

We have taken adequate technical and organizational precautions to protect your personal data. We keep personal information on servers with restricted access that are housed in safe locations, and we regularly review our security precautions. In addition to additional safeguards, the servers are safeguarded by antivirus and firewall programs.

Let's look at the information about you that we handle from the time you visit our website to the time you subscribe to and use our services.


Processing of personal data

  • When you create an account/sign up for the Service

We process personal data about you when you create an account/sign up (apply) to the Service on behalf of the company you represent. The personal data that is processed is your first name and last name, email address, mobile number, country, password, position, Power of Attorney (in case you are not a legal signing individual),type of business, legal company name and any other personal data that you provide us by creating an account/signing up.

The purpose of the processing is to process your company’s application and the legal basis is our and your company’s legitimate interest in us administering and evaluating your company’s application.

We will store your personal data as long as needed to process your company’s application. If you and/or the company do not meet any requirements for the Service and the application is denied, we will process your personal data for a year after such a decision for our legitimate interest in protecting our business and the Service. During this time, you and/or your company will not be able to create an account/sign up for the Service again.

  • When You Use the Service

We process personal data about you when you use the Service on behalf of the company you represent. The personal data that is processed is your username, first name and last name, email address, mobile number, city and country, password, position, type of business, legal company name, registration date, status, forgot password link, IP address, browser, user login data and time and any other personal data that you provide us by using the Service.

The purpose of the processing is to provide your company with the Service. The legal basis for the processing is our and your company’s legitimate interests in fulfilling our contractual obligations..

We will store your personal data as long as needed to provide the Service. If considered necessary to comply with legal obligations or for the establishment, exercise or defence of legal claims, personal data may be stored for a longer period. For example, if necessary for bookkeeping purposes, personal data will be stored for seven years, counting from the end of the calendar year during which the financial year, to which the information pertained, was terminated.

If you and/or the company you represent have violated the terms and conditions of the Service and/or applicable legislation and we have cancelled the account, we will process your personal data after such cancellation. We will process your personal data as long as necessary, depending on the violation and damages caused or intended, for our and our customers’ legitimate interests in protecting our businesses and the Service and not to allow you and/or the company you represent to create an account/sign up to the Service again.


All the Software, its designs, data, Sources, codes structures, product and design available on website of Timber Exchange are the properties of Timber Exchange.

Copying of such data /properties, sources, structures of product design etc requires prior approval of Timber Exchange. Any Infringement or Unauthorised use or copy of the software , its design , data source, codes. structure of product design is liable to minimum penalty of 1 million SEK or such higher amount as may be determined by Timber Exchange from time to time.

  • When You Subscribe to Our Newsletter and/or Participate in Our Surveys

We process personal data about you when you subscribe to our newsletter and/or participate in our surveys. Personal data that is processed is your first name and last name, email address and other personal data you provide us within the surveys.

The purpose and the legal basis of the processing is our legitimate interest in providing our newsletter and marketing and developing the Service.

For our newsletter and/or surveys, we may engage in profiling based on the personal data collected when you, on behalf of the company you represent, use the Service or otherwise show interest in the Service.

We will store your personal data as long as needed to provide you with our newsletter and/or to complete our surveys. Thereafter, your personal data will be deleted or anonymised. If you subscribe to our newsletter, you can at any time unsubscribe by using the unsubscribe link at the bottom of the email you receive from us in the newsletter or by contacting us.

  • When You Visit Our Website and/or Our Social Platform Pages

We may process personal data about you when you visit our website and/or our social platform pages. Personal data that is processed is IP address, operating system and browser.

The purpose and the legal basis of the processing is our legitimate interest in eliminating malfunctions and ensuring and optimising the functionality and security of our IT system.

We will store your personal data as long as needed to eliminate malfunctions and ensure and optimise the functionality and security of our IT system. Thereafter, your personal data will be deleted or anonymised.

We also use cookies on our website to improve your experience. For more information, please see our Cookies Policy.

  • When You Contact Us

We process personal data about you when you contact us. Personal data that is processed is your first and last name, email address, issue and other personal data that you provide us in the contact form. Calls and communications with us may be recorded for legal, quality and training purposes.

The purpose of the processing is to process and, if applicable, respond to your inquiry. The legal basis for the processing is our legitimate interest in providing service and support to customers and visitors.

We will store your personal data as long as needed to process and, if applicable, respond to your inquiry. Thereafter, your personal data will be deleted or anonymised.


Recipients and Transfers of Personal Data

We may assign the processing listed above to a partner or supplier acting as sub-processors, e.g. providers of IT services, providers of email services. Such processing will not be made for other purposes than as described in this Privacy Policy.

We may also share personal data about you with companies in our group and, if and to the extent we are under a legal obligation to do so, with authorities. We may also, in connection with mergers, acquisitions or divestiture of all or parts of our business, share your personal data with the acquiring entity as well as its consultants.

Please note that this Privacy Policy does not apply to the processing of personal data of recipients acting as data controllers.

We may transfer your personal data to countries outside the EU/EEA. If personal data is transferred to a country outside the EU/EEA, we will take measures to ensure that the personal data continues to be protected and will take the necessary measures to ensure a legal transfer of the personal data to countries outside the EU/EEA.


Your Rights

You may make the following requests in relation to the personal data we store about you, provided that all GDPR requirements are met:

  • accessing your personal information;
  • In case your personal information is inaccurate, request an update or correction;
  • Utilizing your personal data portability rights;
  • requesting the removal of your personal data;
  • requesting a restriction on how your personal data is processed

Additionally, you have the option of challenging the use of your personal information., including in cases where decisions are being made about you automatically or for direct marketing.

You have the freedom to object at any time to the handling of your private information that is based on whether a contract must be concluded or Centersource has a legitimate interest in doing so, particularly profiling based on those reasons, on grounds specific to your circumstances. Timber Exchange by Centersource Technologies AB will cease to use the private information unless there are compelling legitimate reasons for processing that overrule your objectives, rights, and preferences or in order to create, use, or defend legal claims.

You have the right to object whenever your personal information is processed when it is being used for direct marketing, including profiling to the extent that it is connected to such marketing.

If you wish to exercise any of your rights, please get in touch with us. You will find information about how to contact us below.

You are always entitled to file a complaint with the relevant data protection or privacy authority in your country. In Sweden, Datainspektionen is the relevant data protection authority. For more information, see https://www.datainspektionen.se/other-lang/in-english/about-us/complaints-and-tips/


Your information might be disclosed if :

Timber Exchange by Centersource Technologies AB maintains the right to reveal personal information about you where needed or specifically permitted by applicable legislation, including for reporting to governmental authorities, to parties in pertinent legal processes, and for other purposes. We may reveal your personal information in the following specific circumstances when permitted by law:

  • Where it appears necessary to identify, contact, or institute legal action against an individual who might be wrongfully harming you, our rights, assets, or operation, another user of this website, or anyone else who could be damaged by such conduct.
  • If we think that the law so requires, or to any request made by law enforcement officials related to a criminal prosecution, or authorities, whether civil or administrative, with relation to an ongoing civil lawsuit or administrative inquiry.
  • When it comes to a major business transaction, like selling a good or service line or division, a consolidation, a merger, or the sale of assets, or the event of bankruptcy.

Amendments

We amend this Privacy Policy as we see fit. The date for the latest amendment is indicated at the end of this Privacy Policy. If we amend this Privacy Policy, we will notify you by posting it on our website. You are therefore recommended to read this Privacy Policy regularly in order to be updated on any amendments.


Contact us

If you cannot find answers to your questions in this Privacy Policy, or if you have any questions regarding this Privacy Policy or any other questions regarding our processing, please feel free to contact us:

Timber Exchange

Address: Stora Marknadsvägen 15 7 tr, 183 34 Täby, Sweden

Phone number: +46855765992

Email address: [email protected]


Last updated on April 28, 2023